Below you will find what some of our customers say about our dealership.
Appreciative
Bike was in for a regular service but their phones and internet were down when my bike was done so they texted me from a personal cell phone to let me know my bike was ready.
E
Always Feel Welcome
Melinda and Sean are very friendly and professional. I always feel welcome at Mathews.
Dennis
Remarkably Well-Informed
The customer service is exceptional! Camyle helped up for most of our time at the store and was fantastic. They were welcoming without being intrusive, extremely personable, and remarkably well-informed. Despite nearing closing time, they patiently addressed all our inquiries and provided assistance. This is now my go-to shop for all things Harley Davidson.
Samantha
Legendary
Matthews’ H-D continues to meet or exceed customer expectations. The commitment to community and customer engagement are legendary.
John
Top Class Service
The team went above and beyond to make everything perfect, even gave me a ride home when my ride wasn't available to make it when i dropped off my bike. Top class service all around 👏 👌 👍
Adam
Kept Me Informed
Mathews HD kept me informed on what was happening during the entire service process. The electrical issue was tricky to locate. In my opinion, nothing needs to be improved. I’m pleased with their service and how I was treated.
Russ
Three Generations
I have been a customer at Mathews Harley Davidson for 35 years. It’s a family owned and run business and you can tell. It is the oldest Harley Davidson dealership in California and I have dealt with three generations of the family and enjoy the dealership and the experience I have there and I continue to enjoy supporting the Matthews family.
Larry
Communicated Effectively
I called Mathews when my bike wouldn’t start. I tried doing what I could (jumping it, checking connections, etc…) but couldn’t get it going. The service department sent Mike out to take a look at my bike, figure out the issue and noticed another issue. He loaded it up on a trailer and took it to the shop. My bike was back up and running after a very short amount of time and Melinda communicated effectively every step of the way. I couldn’t be happier that this who I purchased my bike from and will be going exclusively to them for future bikes and service. Thank you, Mathews team.
Kenny
Very Comfortable
Very comfortable with the whole transaction no pressure whatsoever Let me make my own decision but informed me on everything I asked I have owned a lot of motorcycles, but never a Harley very pleasant experience with Matthews.
John
Extremely Nice To See Happy Employees
We were on a vacation we went to 12 different Harley Davidson shops and this place caught our attention the most. The appeal was top notch 15-60% off official gear.. The museum up stairs was really nice. I appreciate the opportunity to chat with the employees which were very excited to be working for Mathews Harley Davidson which to me is extra special. Being a business owner myself it was extremely nice to see happy employees this day and age it's rare.
M
Restored My Faith In HD
Nothing can be improved, they were AMAZING! restored my faith in Harley products and their dealerships.
James
Treated Me As Important
Friendly, treated me as important. But I knew this from many friends who pointed me to Matthews.